Frequently Asked Questions

ORDERS & SHIPPING

How long does shipping take?
Delivery times vary depending on your location. Standard shipping usually takes 3-7 business days within Australia. International orders may take 7-14 business days.

Do you offer international shipping?
Yes! We ship worldwide. Shipping costs and delivery times depend on the destination.

How can I track my order?
Once your order is dispatched, you’ll receive a tracking number via email. Use this to follow your package on the courier’s website.

What if my order is delayed?
Delays can occasionally happen due to high demand or carrier issues. If your order is taking longer than expected, check your tracking details or contact our team for assistance.

RETURNS & EXCHANGES

What’s your return policy?
We accept returns within 30 days of delivery, provided items are unworn, in original condition, and with tags attached. Sale items are final sale.

How do I return an item?
Start a return via our Returns Center at pluscurvyclothing.com. Follow the instructions and include your order number. Once approved, you’ll get a refund to your original payment method.

How long do refunds take?
Refunds are processed within 5 business days after we receive your return. It may take additional time for your bank to complete the transaction.

PRODUCT & SIZING

How do I choose the right size?
Our size guide at pluscurvyclothing.com includes detailed measurements. Measure yourself and compare to the chart for the best fit.

Are your sizes true to size?
Our items are designed based on industry standards, but sizing can vary by style. Check the product description for specific fit notes.

Do you offer plus sizes?
Yes! Our collections include a wide range of sizes to celebrate all body types.

PAYMENT & SECURITY

What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure payment options.

Is my payment information secure?
Absolutely. We use encrypted payment processing to ensure your data is protected.

OTHER QUESTIONS

Do you have a loyalty program?
Yes! Join our VIP club for exclusive discounts and early access to new arrivals. Sign up at pluscurvyclothing.com.

How can I stay updated on new releases?
Follow us on social media and subscribe to our newsletter for the latest trends and promotions.

Can I modify or cancel my order?
We process orders quickly, so changes may not always be possible. Contact us immediately if you need assistance.

For any other questions, visit pluscurvyclothing.com—we’re happy to help!